F.A.Q. Frequently Asked Questions.

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What we’re asked the most.

Usually, you want to know all the details before you make your decision and that makes perfect sense!  We hope we can help answer some of those questions to make your decision a little easier.
What services do you provide?
We like to help you with everything you need.  Whether it is an event, portrait session, your special day, or important occasion, we want to help you out.  Family portraits, couples, maternity, new born, wedding portraits, nonprofit events, corporate events, and everything in between.
How long will it take?
A typical portrait session will last an hour. The time will vary depending on the number of locations and outfits. Our company is flexible and will pick the best package that works for you.  If it is an event, we’ll stay for the amount you purchased.  Check out our investment guide for more information.
How much will it cost?
We’ll always work with your budget and create a custom package if one of the ones from our menu don’t fit.  Use the contact form to reach out to us or send us an email with information on your event/need and let us know what you’re looking for.  You can hire us for the entire function or just by a set hourly rate.  We’ll share our pricing guide with you.  We’ll be more than happy to match any price you have a quote for and show you why we’re your best bet!
Are there any hidden fees?
As a business in Michigan and California, we must charge our clients a 6% or 9% sales tax respectively. It’s the law, or else we would just let you get away with it!  Aside from that, if there is a booking which takes place on a holiday, we request an additional fee per photographer, which depends on how long the occasion is. If you’d like us to provide you edits within 1 week or 2 business days, we will charge accordingly. We are up front in our discussions with clients about what our printing costs are, these are the only additional fees.
When do we get our photos?
Your photos will be uploaded to an online downloadable album within one month. I will typically be able to finish the editing sooner (within 2 weeks) but this depends on my workload. If you would like the photos within 1 week, there is an additional $100 fee and if you would like them within 2 business days, $150 fee will be applied. In the online album you will see your retouched high resolution images with our watermark/logo. You can download them and put these photos on your social media, save them to your computer, or link directly to the album we provided you to share with your friends and family. You can comment to let us know which ones are your favorite and what ones you would like to print. If you have a headshot portrait session, let us know your one favorite image and we will provide that to you without the watermark/logo. If you would like an additional image without the watermark it is $50/image. If you have a family portrait or senior portrait you will have $50 of print credit you can use and we will print photos for you without the watermark. Visit our printing price guide for more information.
What aftersales support do you offer?
After our session, you’ll have access to your own portfolio protected by a password for access to downloading and we will share a few photos of yours online as a preview for you to show your friends and family.  We would love to walk you through ordering prints to your photos, you can see our printing prices here.
How do we hire you?
Just give us a call, send us a message through the contact form, or send us an email!  We’ll match any price you have a quote for and we’ll be sure to make you happy you chose us!
How do we pay?
Payments can be given in person via credit card, cash or check.  For your convenience we also have a PayPal account setup and accept Chase QuickPay and you can send us payments by going to the “inquire” tab and selecting “payment”.  If you’d like to mail your check (made payable to Muhi Khwaja) you can request our address from our contact form. For headshots, payment can be made at the shoot. For any other session, I prefer 50% payment as a deposit to hold the date and the remaining to be paid once the online album is delivered. 

Still can’t find your answer?

Get follow and assistance with other Subjects by Tutors. Schedule a ‘get to know us’ session just to meet us or talk to us over the phone and we’ll be sure to handle your questions and go over everything with you.Contact us

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